Phynx Fiber

Home Backup Power for Phone Services during Power Outages
For many years, your home phone would allow you to stay connected to emergency voice services during a power outage. However, many of today’s advanced home voice services require backup battery power to continue functioning during an outage. To avoid a disruption during an outage — and to maintain the ability to connect to 911 emergency services — we at Phynx Fiber offer the option of purchasing backup power for your home voice service.

What Your Battery Can – and Can’t – Do for You
Phynx Fiber’s backup battery for your ONT or GigaCenter allows you to continue to use your home voice services during a power outage. Without a backup battery or alternate backup source such as a generator, you will not be able to make any calls, including emergency calls to 911. Our backup battery does not provide power to any services other than services provided by Phynx. Cordless phones, home security systems, medical monitoring devices and other equipment are not powered by our backup battery.

Purchase and Replacement Options
If you are concerned about being able to contact 911 emergency services during a power outage, a backup battery may be a good option for you.
You can purchase a backup battery directly through Phynx Fiber for $60.00. If you have any questions please call 573-975-1112.

Expected Backup Power Duration
Backup batteries are expected to last at least 24 hours on standby power. Actual run time may vary depending on utilization; The more you use your services during a power outage the less run-time the battery will provide.

Instructions for Proper Care and Use of Your Battery
Environmental factors such as temperature can shorten your backup battery’s useful life. We recommend that your backup battery be installed in an area where the temperature stays between 32°F and 104°F. The backup battery is almost 7 pounds and is roughly 7” x 6.5” x 3”. The batteries are rechargeable, and as long as the backup battery is plugged into a power outlet, they will stay charged. They will not last forever and will alert you when the battery needs to be replaced by making a beeping noise. If you have questions or concerns about your backup battery, please contact us at 573-975-1112.